Support

Help with Sources, Alerts, subscriptions and your Pascal’s Pager account.

Effective and last updated: 18 August 2026

Contact support

Email support@pascalspager.com. Include the app version and a description of what happened, but never send passwords, private webhook URLs, API keys or an unredacted payload.

Matthew Blake trading as designaway
Unit 168942, PO Box 7169
Poole
BH15 9EL
United Kingdom

Before contacting us

  • Confirm the Source is active and its private URL has not been rotated.
  • Check iPhone notification permissions. Alerts should still appear inside the app when pushes are disabled.
  • Review the Source’s redaction and attention settings.
  • Check that your sender posts valid JSON with the documented content type and size limits.

Subscriptions and refunds

Manage or cancel a subscription in your Apple account’s Subscriptions settings. Apple handles billing and refund requests at reportaproblem.apple.com.

Privacy requests

For access, correction, deletion or other privacy rights, use privacy@pascalspager.com.